Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Introduction
Welcome to PepoCloud.IO. This Privacy Policy explains how PepoCloud Ltd (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website and use our video editing services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or promotions
- Upload content to our platform
Usage Information
We automatically collect certain information when you visit, use, or navigate our Service, including:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our Service
- Processing your transactions and managing your account
- Communicating with you about updates, offers, and support
- Improving our Service and developing new features
- Ensuring security and preventing fraud
- Complying with legal obligations
- Personalizing your experience
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to your personal information and receive a copy of it in a structured, machine-readable format.
Correction and Deletion
You can request that we correct inaccurate information or delete your personal information, subject to certain exceptions.
Opt-Out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings or our cookie consent banner.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
When we no longer need your information, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ.
We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@pepocloud.com
Data Protection Officer: dpo@pepocloud.com
Address: PepoCloud Ltd, London, United Kingdom
Website: https://www.pepocloud.com/contact
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. If you have concerns about how we handle your information, we encourage you to reach out to us directly.